These guys are great. It can get busy and take u some time to get help, but they are willing to do it.
Don't give you attention/ ask for help, rude on the phone, they said my bike would take under a week to fix once the part goes in. It took a week so I called, they said part is still being shipped. I said ok. They said they have all my contact info and will call me once it's ready. I called again after OVER 2 weeks, 20 minutes before they were open so I could be in time to pick it up for opening since I wanted it in the morning. They were rude on the phone and repidetly told me they were closed. They aren't open yet and I still have no idea where my bike is. I will come back to this place to get my bike fixed because I like giving second chances to my experiences.
(April fool's, you guys are amazing) (^^)
Great shop! I purchased two bikes here, the second one about a year after the first, and they are both working out well. Good range of stock, with some custom PB products as well, competitive pricing, especially with PB membership and points back, and great staff. Also nice place to get the bike worked on.
They have a friendly and very accommodating staff. Anthony assisted me. He is very professional and he knows what he's doing. I think he is an asset on your company - excellent customer service.
These guys helped me get in and out quick when i asked if they could fix my derailer hanger after a wipeout. I knew it may take some time without a appointment but they got me going! Good group of mechanic's that day.
Performance Bicycle is a US Bicycle Store based in Dublin, California. Performance Bicycle is located at 7000 Amador Plaza Rd, Dublin, CA 94568, USA.
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